Product Authentication
Avoid buying counterfeit by always using our product authentication service.
warranty shopping faqs

Submit product for verification

To ensure you receive genuine Neuclo products and accessories we recommend buying directly from our stores, from our authorised partners or using the form below to verify the authenticity of your product.

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Manage your order

Track the progress of an order and view your order information.

track order

Servicing and repairs

Tell us the problem your device is having & send it off to repair.

send it off


Register your product and find out what's covered and repair options.

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